Call Centres Away

EveryBank Ltd
Hill Street
12 April 2004

Dear Valued Customer,

We are delighted to inform you of an exciting new improvement to our banking services which will take effect from 1 May 2004. 

As and from the above date all calls to your local branch will be re-directed to our fantastic new Call Centre recently opened in Bacca Beyon, The Keys, Dacca Peninsula, Punjab.  This is guaranteed to save our shareholders millions of pounds which naturally will eventually benefit you, our valued customer, by the process we like to refer to as the ‘trickle-down’ effect.

We anticipate no serious problems in the transfer process but would like to make the following observations, and perhaps appeal to your patience and understanding over what might be considered as early teething problems.  Please allow for a 20 second delay as your call is re-routed via satellite 26,000 miles above the Earth! 

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